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Available balance vs operational balance: what does it mean?

Why your receipts are not available immediately and how long before they are.

3 min of reading

Your Monniz Business wallet displays two distinct balances on the Wallet page of your dashboard: the **available balance** and the **operational balance**.

The **available balance** is the money you can use right away, transfer to a beneficiary, withdraw to Mobile Money, recharge a USD virtual card, or pay a supplier on Monniz Business.

The **operational balance** is the money received from your sales, invoices, or payment links that is pending transfer to your available balance. This delay exists to secure transactions and manage potential refunds.

Each pending transaction displays the date it will be credited to your available balance. The delay may be adjusted by the Monniz team based on your history.

To see the details of pending operations, click on "View pending operations" from the "Operational balance" card in the Wallet, or directly open the Transactions page with the "Pending" filter.

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Available balance vs operational balance: what does it mean?, Help | Monniz Business